CRM Development Company in India for Custom Sales and Lead Systems
D&D Technology is a CRM development company in Jaipur, India, building custom CRM systems around the way your sales team actually works. Leads, deals, follow-ups and customer communication sit in one place, with the reports and access controls your business needs and full ownership of the source code.
The problem
Leads arrive from the website, WhatsApp, calls, marketplaces and referrals, and end up spread across spreadsheets, notebooks and personal phones. Follow-ups are missed, nobody can see the real pipeline, and when a salesperson leaves their customer history leaves with them.
Off-the-shelf CRMs often force your process into their screens, charge per user every month and still need workarounds for the steps that make your business different.
Our solution
We build custom CRM software from scratch, or extend an existing system, so that it follows your exact sales stages and business logic. Our CRM System covers lead management, a visual sales pipeline, task automation, email integration, reports and analytics and role-based access. It can connect to your website forms, WhatsApp Business API, payment gateways and accounting or ERP tools through APIs.
You get clean architecture, cloud deployment, data migration from your old sheets or software, user training and ongoing support, and you own the source code and documentation when the project is complete.
What you get
Lead management
Capture leads from every source into one list with owner, status and history.
Sales pipeline
Track every deal by stage and see the value of your pipeline at a glance.
Task automation
Automatic reminders and follow-up tasks so no lead is forgotten.
Email and WhatsApp integration
Customer communication linked to each lead, with WhatsApp via the official API.
Reports and dashboards
Custom dashboards, real-time analytics and PDF/Excel exports.
Role-based access
User roles, permissions and audit logs so each person sees what they should.
Who it is for
- Sales teams outgrowing spreadsheets and WhatsApp groups
- Real estate, education and service businesses with high lead volume
- Manufacturers and distributors managing dealer and B2B pipelines
- Companies paying per-user fees for a CRM that does not fit
- Businesses that want their CRM connected to their ERP or accounting
How we work
- Discovery & planning: We understand your goals, analyse requirements and define the project roadmap before any code is written.
- Design & prototype: UI/UX design, wireframes and interactive prototypes for your approval.
- Development & QA: Agile development in 2-week sprints with regular demos, automated testing and code reviews.
- Launch & support: Deployment, monitoring, performance optimisation and ongoing maintenance after go-live.
Pricing and a free quote
Our CRM System package starts at ₹16,199 in the live catalogue. Fully custom CRM platforms are scoped after a business analysis and delivered on a Fixed Price, Time & Material or Dedicated Team model. Call or WhatsApp +91 95116 38160 for a free consultation.
Frequently asked questions
Why choose a custom CRM over an off-the-shelf one?
A custom CRM follows your own sales stages and business logic, integrates with the tools you already use, and you own the source code, documentation and intellectual property on completion.
How much does CRM development cost in India?
Our CRM System package starts at ₹16,199. Larger custom CRM projects are quoted after a business analysis, on a Fixed Price, Time & Material or Dedicated Team model.
Can you migrate data from our spreadsheets or old CRM?
Yes. We plan data migration with automated scripts, validation checks, rollback procedures and zero-downtime cutover strategies.
Can the CRM integrate with WhatsApp, payments and ERP?
Yes. We integrate CRMs with WhatsApp Business API, payment gateways such as Razorpay, ERPs, accounting tools and other third-party systems through APIs.
How long does a custom CRM take?
Simple tools take 2-4 weeks, medium projects 4-8 weeks and complex enterprise platforms 3-6 months. You get a detailed timeline in the proposal.