WhatsApp Chatbot Development on the Official WhatsApp Business API
Your customers already message you on WhatsApp. D&D Technology builds GPT-powered WhatsApp chatbots on the official WhatsApp Business API, so routine questions, order updates and lead capture happen automatically while your team focuses on the conversations that need a person.
The problem
For many Indian businesses WhatsApp has become the main sales and support channel, but it is usually run from one phone. Messages pile up, replies depend on who is free, the same questions are typed out by hand all day, and there is no record of which enquiries turned into customers.
Unofficial bulk tools put your number at risk, and a basic auto-reply cannot answer a real question about price, stock or delivery.
Our solution
Our WhatsApp chatbot development service starts with an official WhatsApp Business API setup with approved message templates. On top of it we build a chatbot that handles FAQs, sends order updates, captures and qualifies leads and syncs every conversation to your CRM. Automation flows and broadcast tools let you follow up at scale, and an analytics view shows what customers are asking.
We handle setup, training and launch, and we stay on for post-launch support.
What you get
Official API setup
WhatsApp Business API onboarding with message templates, so your number runs on the official platform.
GPT-powered auto-replies
Instant answers to common questions about timings, prices, products and policies.
Order updates
Automatic order and status messages for customers who buy from you.
Lead capture and CRM sync
Enquiries are captured, qualified and synced to your CRM for follow-up.
Automation flows and broadcasts
Automated follow-ups and broadcast tools for campaigns to opted-in customers.
Analytics and training
Reporting on conversations, plus training for your team on handling handoffs.
Who it is for
- Retail shops and ecommerce brands selling through WhatsApp
- Restaurants and cafes taking orders and bookings
- Clinics and service businesses answering appointment questions
- Real estate and education teams handling large enquiry volumes
- Any business whose team retypes the same WhatsApp replies every day
How we work
- Discovery & planning: We understand your goals, analyse requirements and define the project roadmap before any code is written.
- Design & prototype: UI/UX design, wireframes and interactive prototypes for your approval.
- Development & QA: Agile development in 2-week sprints with regular demos, automated testing and code reviews.
- Launch & support: Deployment, monitoring, performance optimisation and ongoing maintenance after go-live.
Pricing and a free quote
From our live catalogue: Chatbot for WhatsApp ₹12,499, WhatsApp Business API setup ₹11,199 and WhatsApp Marketing Setup ₹7,499. Custom WhatsApp automation is quoted after a free consultation. Call or WhatsApp +91 95116 38160 for a free consultation.
Frequently asked questions
What is WhatsApp chatbot development?
It is building an automated assistant that replies to customers on your WhatsApp Business number. We set up the official WhatsApp Business API, design the conversation flows, train the bot on your business information and connect it to your CRM.
Do you use the official WhatsApp Business API?
Yes. Our WhatsApp Business API package covers official API setup, message templates, automation flows, a chatbot, CRM sync and analytics.
How much does a WhatsApp chatbot cost?
The Chatbot for WhatsApp package is ₹12,499 and the WhatsApp Business API setup is ₹11,199. Larger custom automation projects are quoted after we review your requirements.
Can the WhatsApp bot hand a chat to my team?
Yes. Our AI chatbots support human handoff, so a conversation that needs a person passes to your team with its history.
Can it also work on my website?
Yes. The same AI chatbot can answer on your website and WhatsApp, with leads synced to one CRM.